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Frequently Asked Questions (FAQs)
What's so great about REBRAND?
REBRAND emails are fully interactive, so clicking on the button pulls up the listing, tapping a phone number calls the agent, and email addresses link directly to you. It’s pretty awesome. Alternatively, we can also send a pre-designed flyer if you already have one ready to go – it’s totally up to you!
How much does it cost?
Every standard email blast is $50+tax. If you need an email sent out in less than 48 hours, a Rush email blast is $65+tax. Simple is good.
How many Realtors will my email reach?
REBRAND San Antonio maintains a comprehensive list of Realtors in each county surrounding San Antonio. Each email blast is typically sent to between 8,000-11,000 area Realtors. The exact counties and lists targeted are determined by the listing location and type. Please email emails@rebrandsatx.com or call (512) 501-3691 with any questions.
What are your business hours?
We are open and actively working on emails Monday-Friday 8am-5pm and Saturday 8am-11am. We do not work on Sundays, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day or New Year’s Day.
What payment methods are accepted?
All payments are processed securely using Stripe. Stripe accepts all major credit and debit cards, including VISA, MasterCard, American Express and Discover. If you are unable to use Stripe, alternative payment methods can be arranged by contacting us at emails@rebrandsatx.com.
How soon will I receive my proof?
Once we receive your order form you will receive a proof in 48 hours or less. If you need to send an email out sooner than that, please make sure to place a Rush order for an additional $15.
How do I avoid the junk folder? Will every Realtor in my area receive my blast?
While we do everything we can to make sure every Realtor receives our email blasts in their inbox, there are hundreds of variables that can impact email deliverability, such as previously unsubscribing from our blasts, certain words/phrases in your subject line or property description, and corporate spam filter rules. Since we are simply sending the words and content that you choose to use for your listing email blast, you are ultimately responsible for the content you create which has a direct reflection on your results. Here are some common things to avoid that sometimes trigger spam filters: Using words/phrases like “Bonus”, “Best Price”, “Investment”, etc. (see a list of spam trigger words here). Using too many $$$ or !!!. USING ALL CAPS IN THE SUBJECT LINE. Sending an email that is just one big image (Unfortunately, this is exactly what a Pre-Designed Flyer order is and what most of our competitors send. Use Style 1, 2, 3, 4, 5, or 6 for best results.).
What if I have other questions?
Easy. Just drop us a line using the contact form on this page or call us at (512) 501-3691.
“Real estate email flyers that do more.”
– Amanda Davidson
Owner
